Refund policy

Refund & Return Policy – House of Agha

At House of Agha, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.

Returns

  • We accept returns only if the product is damaged, defective, or incorrect upon delivery.

  • To be eligible for a return, please ensure the product is:

    • Unused and in the same condition that you received it.

    • In its original packaging.

    • Reported for return within 48 hours of delivery.

Refunds

  • Once we receive and inspect your returned item, we will notify you about the status of your refund.

  • If approved, your refund will be processed to your original payment method within 5-7 business days.

Non-returnable Items

  • Used perfumes or open packages.

  • Products damaged due to misuse or negligence.

How to Request a Return or Refund

Please email us at info@aghaperfumes.com with the following details:

  • Order ID

  • Reason for return

  • Clear photos or video of the item received

Our team will respond within 24–48 hours and guide you through the next steps.