CUSTOMER SERVICE

HOUSE OF AGHA: SHIPPING & DELIVERY DETAILS

At House of Agha, we value our clients deeply and are committed to ensuring a seamless shopping experience. We continuously strive to enhance our delivery process so you can enjoy our exquisite fragrances as quickly as possible.

All products purchased on www.aghaperfumes.com are carefully handpicked and packed by our team and shipped to various countries worldwide. We are constantly expanding our shipping zones, so if your country is not listed, please subscribe to our newsletter for future updates.

ORDER STATUS

Once you place an order, you will receive an automated confirmation email with your order number, purchase details, and additional information.

Our team will process your order and hand it over to our trusted shipping partner, such as DHL. You will receive a tracking number via email once your parcel is dispatched.

You can check your order status anytime on the DHL website using the provided tracking number. Please allow up to 48 hours for the tracking to update after your order is placed. During weekends, national, and religious holidays, there might be slight delays in updates.

DELIVERY TIMES

Estimated delivery times for different locations:

  • Oman: 3-5 working days, Shipped with Asyad Express
  • United Arab Emirates: 3-5 working days, Subject to customs
  • Saudi Arabia: 4-5 working days, Proof of ID may be required for customs
  • Kuwait: 4-5 working days, Subject to customs
  • Bahrain: 4-5 working days, Subject to customs
  • United Kingdom: 4-8 working days, Subject to customs
  • Europe: 4-8 working days, Subject to customs (Italy requires a declaration of personal use before shipping)
  • Canada: 6-10 working days, Subject to customs
  • United States: 3-5 working days, Shipped with FedEx, Up to 10 working days for exceptional items shipped from Oman
  • Rest of the World: 6-10 working days, Subject to customs

STANDARD DELIVERY CHARGES

  • Oman: 4 OMR, Free delivery for orders above 20 OMR
  • United Arab Emirates: 50 AED, Free delivery for orders above 300 AED
  • Saudi Arabia: 40 SAR, Free delivery for orders above 300 SAR
  • Bahrain: 5 BHR, Free delivery for orders above 24 BHR
  • Kuwait: 4 KWD, Free delivery for orders above 20 KWD
  • United Kingdom: 7.5 GBP
  • Europe: 10 EUR
  • United States: 10 USD, Free delivery for orders above 270 USD
  • Canada: 20 USD
  • Rest of the World: 25 USD

DELIVERY ZONES

House of Agha ships to a wide selection of countries globally. To check if we deliver to your country, select your location in the dropdown menu at the top of www.aghaperfumes.com.

We are actively working to expand our delivery zones. If your country is not currently listed, stay tuned to our updates by subscribing to our newsletter.

For additional inquiries, feel free to contact us via email at support@aghaperfumes.com or reach out to our customer care team through Live Chat. We are here to assist you.

Rediscover the timeless art of perfumery with House of Agha!